The road to redemption has been a long one. That history makes the company's decision this week all the more exciting. It has added equal marital benefits for employees in same-sex marriages, along with employee training regarding LGBTQ diversity. It continued to flounder over the next decade, but by 2019, had lifted its score to an 80 out of 100, up 20 points from last year's 60. In the Human Rights Campaign's 2008 report on corporate equality, Cracker Barrel bottomed out with a score of 15 out of 100.
After its 1991 discrimination memo, the company waited more than a decade before finally including sexual orientation in its non-discrimination clause in 2002.